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Last Updated: 17th May 2025

At Antariksh, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop from our official merchandise store or interact with our website.

By using our website, you agree to the terms of this policy.

🔐 What Information We Collect

When you place an order or interact with our site, we may collect the following information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (handled securely by third-party gateways)

• Device & browser data (cookies, IP address, etc.)

We collect this information to process orders, improve our services, and stay connected with you.

💳 Payment Security

We do not store your credit/debit card information. All payments are securely processed via trusted third-party payment gateways like Razorpay which follow industry-standard encryption and compliance.

📬 How We Use Your Information

We use the information you provide to:

• Process and fulfill your orders

• Send order and shipping confirmations

• Respond to customer support queries

• Share updates about new merchandise, drops, or band news (only if you’ve opted in)

• Improve your experience on our website

We do not sell, rent, or share your personal information with third parties for marketing purposes.

🍪 Cookies & Analytics

We use cookies to:

• Improve site performance

• Understand visitor behavior through analytics (like Google Analytics)

• Offer a better browsing and shopping experience

You can manage cookies in your browser settings.

🛡️ Data Protection

We take your data seriously and implement reasonable security measures to protect it from unauthorized access, misuse, or disclosure.

However, please note that no method of transmission over the Internet is 100% secure. We encourage you to protect your own information as well.

🧑‍💻 Third-Party Services

We may use third-party services (like email marketing platforms or payment processors). These services have their own privacy policies, and we recommend reviewing them if concerned.

📩 Your Rights

• You may request access to the personal data we hold about you.

• You can ask us to correct or delete your data (unless required for order fulfillment or legal obligations).

• To do so, contact us at info@antariksh.in

📝 Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

📬 Contact Us

If you have any questions about this policy or your data, please contact:

info@antariksh.in

www.instagram.com/antariksh_official

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Thank you for supporting Antariksh by shopping from our official merchandise store! Every order means the world to us and helps keep our music alive. Below is everything you need to know about how your order will reach you.

Where We Ship

• We currently ship across India.
• International shipping is not available at the moment — but we’re working on it!

Order Processing

• Orders are usually processed within 2–5 business days.
• You’ll receive an email confirmation once your order is placed, and another when it’s shipped.
• During high-demand periods (new launches, sales, etc.), processing may take slightly longer — but we promise it’s worth the wait!

Delivery Timelines

• Delivery time typically ranges from 3–10 business days after dispatch, depending on your location.
• Remote areas or seasonal delays may result in longer delivery times.

Shipping Charges

• Shipping charges are calculated at checkout based on your location and order size.
• Occasionally, we offer free shipping as part of special promotions. Stay tuned on our social media pages!

Tracking Your Order

• Once your order is shipped, you’ll receive a tracking link via email or SMS.
• If you don’t receive a tracking update within 7 days of ordering, please contact us at info@antariksh.in with your Order ID.

Delivery Issues

If your package arrives damaged or is marked as delivered but hasn’t been received:

1. Contact us within 48 hours of the delivery notification.
2. Provide your Order ID, photos (if applicable), and a short explanation.
3. We’ll investigate with the courier and do our best to resolve the issue.

A Note from Us

We’re a small team packing and shipping each order with love. Your patience and support mean everything. If there’s ever a hiccup, reach out — we’ll sort it out.

info@antariksh.in
Follow us for shipping updates, drops & merch news: www.instagram.com/antariksh_official/

The post Shipping & Delivery Policy appeared first on Antariksh.

We truly appreciate your support for Antariksh and thank you for shopping from our official merchandise store. Since each product is made and packed with care, we want to ensure your experience is smooth and transparent. Please read our cancellation and refund policy carefully.

Order Cancellation

• Cancellations are only accepted if requested within 2 hours of placing the order, provided the order has not yet been processed or shipped.

• Once the order has been processed or shipped, we will be unable to cancel it.

• To request a cancellation, please email us at info@antariksh.in with your order number and subject line: “Cancellation Request – [Order ID]”.

Refund Policy

We follow a no-refund policy unless:

• You received the wrong product.
• The product is defective or damaged upon arrival.

In such cases:

• You must notify us within 7 days of delivery.

• Please include clear photos of the item and packaging when emailing us at info@antariksh.in
  After review and approval, we’ll offer:
  • A replacement (if stock is available), or
  • A full refund to your original method of payment.

Please note:

• Items must be unused, unwashed, and in original packaging to qualify.
• Refunds, once approved, are processed within 5-7 business days.

Non-Refundable Situations

• Change of mind after purchase
• Incorrect sizing ordered by customer (please refer to the size chart before buying)
• Late delivery due to courier delays

Need Help?

If you’re unsure about anything, please don’t hesitate to reach out to us. We’re a small team but we genuinely care about your experience.

info@antariksh.in
Follow us for store updates and new drops: www.instagram.com/antariksh_official/

The post Cancellation & Refund Policy appeared first on Antariksh.

Welcome to the official merchandise store of Antariksh! Please read the following terms and conditions carefully before using our website or making a purchase. By accessing or using this website, you agree to be bound by these Terms & Conditions.

1. General Information

This website is owned and operated by Antariksh. Throughout the site, the terms “we”, “us”, and “our” refer to Antariksh. We offer this website, including all products and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products & Pricing

• All merchandise listed is subject to availability.
• We reserve the right to modify or discontinue any item at any time without prior notice.
• Prices are listed in INR and include applicable taxes unless stated otherwise.
• Shipping charges are calculated at checkout.

3. Orders & Payments

• Orders can be placed through our website only.
• We accept payments via UPI, Credit/Debit Cards, etc.
• Once an order is placed, you’ll receive a confirmation email. Please ensure your contact and shipping details are correct.

4. Shipping & Delivery

• We currently ship across India. International shipping may be available soon.
• Orders are typically processed within 2-5 business days.
• Delivery times may vary depending on your location.
• We are not responsible for delays caused by shipping partners or unforeseen events.

5. Returns & Exchanges

• Due to the limited nature of our merchandise, all sales are final.
• Returns or exchanges are accepted only if the item received is defective or incorrect.
• To request a return/exchange, contact us at info@antariksh.in within 7 days of receiving your order. Include your order number and photos of the item.

• Approved returns must be unused, unwashed, and in original packaging.

6. Intellectual Property

• All content on this website, including designs, logos, images, music-related branding, and text, is the intellectual property of Antariksh.
• Unauthorized use or reproduction of any content is strictly prohibited.

7. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

9. Contact Us

For any queries, concerns, or support, please reach out to us at:
info@antariksh.in
Follow us for updates: www.instagram.com/antariksh_official/

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